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Data protection policy

It is specified beforehand that the present conditions govern the sales, by frenchTrotters, of all the products available on site frenchtrotters.fr. These conditions apply other than all other conditions.


1.1 - The prices of our products are indicated in euros all inclusive of tax except share in the expenses of treatment and sending. These prices are communicated in Euros.

1.2 - In the event of order towards a country other than the Metropolitan France you are the importer of the products concerned. For all the products dispatched except European Union and Dom-Tom, the price will be calculated net of tax automatically on the invoice. Customs duties or other local taxes or right import taxes State are likely to be exigible. These rights and sums do not concern the spring of frenchtrotters.fr. They will be at your charge and raise of its whole responsibility as well in terms for declarations as for payments to the authorities qualified organisms for your country.

1.3 - All the orders whatever their origin are payable in Euros.

1.4 - Frenchtrotters.fr reserves the right to modify their prices constantly but the products will be invoiced on the basis of prices at the time of the recording of the orders subject to their availability.


On Internet: www.frenchtrotters.fr Contractual information is presented in French language and will be the subject of a confirmation taking again this contractual information at the latest at the time of the delivery.


When you click on the "confirm" button my order after the process of order, you state to fully accept this one as well as the entirety of these General Conditions of Sale and without reserve. The data recorded by frenchtrotters.fr constitute the proof of the whole of the transactions passed through frenchtrotters.fr and its customers. The data recorded by the system of payment constitute the proof of the financial transactions.


Our offers of products are proposed within the limit of stocks available. You must verify the exactitude of your: name, addresses and telephone number, and check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account in your purchase order. When a product is not available any more, this one posts OUT OF STOCK and it is not possible any more for you to order it. However according to the availability of our suppliers, the product could be again in stock on the site and you will be able if you wish it in being informed by e-mai


If you chose, "pick up at the shop" option, please show up with a print of your email confirmation AND YOUR IDENTITY CARD, at FrenchTrotters, 30 rue de Charonne, 75011 Paris. Your items will be available 24 hours after your purchase during the shop opening hours.

The products are delivered to the address of delivery you indicated during the process of order.The delivery cost are automatically calculated as soon as you constitute your basket of purchases and appear in the rising final one at the time when you finish your order. When we treat your order and process with the sending of the parcel we will transmit you by e-mail the number corresponding to your parcel. All the custom charges incurred are the responsibility of the customer. In the event of loss or of deterioration of the product during transport, the customer will have to inform the conveyor of it as fast as possible.


ll the orders dispatched in France are expressed in Euros all inclusive of tax (19,6% VAT). Frenchtrotters.fr will accept your payment with one of the following bank cards: CB, VISA, MASTERCARD (Your paiement is securised by Paybox).


Frenchtrotters.fr is committed to providing you products of high quality. If you are not satisfied with your order, frenchtrotters.fr commits itself to exchange or refund you the products concerned. The expenses of sending and return will be then at your charge. You have a 7 days deadline as from the date of reception to return us the products. If you want to return undamaged or complete items, the cost of return will be at your charge. The contents of frenchtrotters.fr want to be precise, however, no responsibility is assumed by frenchtrotters.fr. Frenchtrotters.fr is not responsible for the leading and illustrated contents.

Perfumes, cosmetic products and underwears are not exchangeable or refundable.

Products on sale may not be returned nor exchanged.

Products on sale in the ART and FURNITURE section may not be returned nor exchanged.

All rights reserved. Complaints in legal matter must be addressed to the commercial court of Paris.

All additional requests for information must be addressed to: onlineshop@frenchtrotters.fr


Frenchtrotters.fr uses a secure socket layer (SSL) protocol to protect your information against any leakage or misuse. We adopted the process of encoding SSL but we also reinforced the whole processes of jamming and encoding most effectively to protect, as much as possible, all the significant data related to the means of payment.


For any information or question concerning the products and orders Follow-up : info@frenchtrotters.fr


All the texts, comments, works, illustrations and images reproduced on the website frenchtrotters.fr are reserved for the title of the royalty and intellectual document of title worldwide. For this reason and in accordance with the provisions of the Code of the Intellectual Property, only a private use is allowed unless special dispositions are previously made, following the code of the intellectual property. Any other use is constitutive of counterfeit and sanctioned with the Intellectual document of title except preliminary authorization of frenchtrotters.fr. Any reproduction total or partial of the catalogue of frenchtrotters.fr is strictly prohibited.vés.


The offered products are in conformity with the French legislation into force. It rests with to you to check near the local authorities the possibilities of import or use of the products or services that your plan to order. The reproduced photographs and texts illustrating the products presented are not contractual. Consequently, the responsibility for FrenchTrotters could not be committed in the event of error in one of these photographs or one of these texts. Frenchtrotters.fr could not be held for person in charge for the inexecution of the contract concluded in the event of unavailability or out-of-stock condition of the product, of cause beyond control. Frenchtrotters.fr will not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses. Bonds hypertextes can return towards other sites that site frenchtrotters.fr. Frenchtrotters.fr releases any responsibility if the contents of these sites would contravene the legal and lawful provisions into force.


This contract is subjected to the French law. The language of this contract is the French language. In the event of complaint, the French courts will be only qualified.


Frenchtrotters.fr is committed not revealing with thirds information that you communicate to us. Those are confidential. They will be used by its internal services only for the treatment of your order and that to reinforce and personalize the communication, in particular by the newsletters of frenchtrotters.fr to which you will have subscribed.